How long will MyPostcard take to arrive?

We print and ship your cards from Germany and USA within 24 hours. In Germany it roughly takes 1-2 business days, in the rest of EU, the US and Australia it usually takes 2-5 business days and in the rest of the world it can take up to 14 business days until your card arrives.

What do I do if my card hasn’t arrived yet?

Your card is probably still on it's way and will be delivered shortly. If your card hasn't arrived in the expected delivery time or you haven't received an order number from us, please get in touch with our support support@mypostcard.com.

How much does MyPostcard cost?

Your postcard including printing, processing, taxes, and postage to an address anywhere in the world starts at €2,29. The cost of a greeting card starts at €3,49.

What can I do when I buy a card and the transfer has failed?

Most of the times this is the case when you do not have a stable internet connection. Please try and connect to a good working WLAN network or mobile network using for example 4G network. Should you still have problems at the checkout of the MyPostcard app please try to uninstall and then reinstall the app or see if there is an update available at your app store.

If the problem still persists please contact us at support@mypostcard.com.